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IMPORTANT INFORMATION: We are experiencing further computer problems. This is a national ongoing problem and out of our control. We are unable to access patient records and appointments at times. Please only contact the surgery if it is an urgent matter. We apologise for any inconvenience this has caused. 

In the departure of Dr Seddon in November 2018 we are having to change the way we work at Balance Street Practice as there is a National shortage of GPs. We have a small pool of regular locum GPs to ensure continuity as best as possible. Our Reception team will be asking the reason for your call, this is to direct you to the best and most appropriate care. We kindly ask patients to bear with us as this difficult time.

Many Thanks from the Partners & Staff at Balance Street Practice.

Our next Staff Training Day is 24th September 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.

**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"

Health Centre Community Services

ADS - Addiction Dependency Solution (One Recovery)

ADS offers free and confidential advice, support and information to anyone affected by their own or someone else's drinking, misuse of other substances or dependencies.

Telephone: 01283 741053

ADS Website

email - Complete contact form on web link above

Baby Clinic girl_with_open_mouth

Drop in at the Baby Clinic on any of the days and times indicated below for antenatal support and social interaction with other new mums. 

Weigh-in - Tuesday 9:30 - 11:30

Health Visitor Contact Number: 01283 504426


Self referral

Contact The Lifestyle Admin Team on 01827 306190.

Pain Clinic

Referral by GP only.

NHS Abdominal Aortic Aneurysm (AAA) Screening

This screening programme will invite all men for screening in the year that they turn 65. All men over 65 can self-refer for screening. Screening will take place every alternate week at Balance Street Health Centre. To find out more go to

NHS Ultrasound Service

Non Obstetric Ultrasound. This service is being offered at Balance Street Health Centre by other providers. Referral by GP only.

Adult Hearing Services

Run by Burton Hospital this service will now be available at Balance Street Health Centre. 

GP Referral


Referral by GP only.

CPN Community Psychiatric nurse

Referral by GP only.

SSMHS- Self Referral For Mental Health & Memory Services

(South Staffordshire Mental Health Services)

The memory clinic provides assessment of people of any age with memory problems. The service provides pre and post diagnostic counselling and gives advice and support to patients and their families.

Telephone Number: 0300 555 500 (self referral)

Referrals can also be made by your GP

CAMHS - Children and Adolescents Mental Health Services

CAMHS specialise in providing help and treatment for children and young people with emotional, behavioural and mental health difficulties.

Telephone Number: 01283 505 820

For more advice contact

Burton Wellbeing on 01283 536 645 or email:

In case of emergency call the Crisis Team on: 0300 5555 001

Desmond Clinic for Diabetes

Referral by GP only.

Dental Problems

Please call 111

Care Co-ordination Centre

Including podiatry, NHS physiotherapy, district nurses, community matrons and adult ability

Telephone number: 0300 323 0930

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website