This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

 Welcome to Balance Street Health Centre.

Important Information: Dr Seddon's departure

Following the departure of Dr Seddon at the end of November 2018, we hope that you can bear with us until we find a replacement GP. 
Due to the ever increasing demands on primary care nationally, we’re all having to make changes to the way we work in General Practice. You will find that our Reception Team will ask key questions so that they are able to triage your call to the most suitable member of the primary care team. 
We have appointed a small number of regular GPs and Nurse practitioner locums who have the skill sets to meet your continuity of care at this difficult time. 
Because of the situation we find ourselves in we have sign posted Dr Seddon's patients, but are unable to provide you with another Partner at the practice due to the existing Doctors lists being at capacity.
Balance Street Practice is the only practice in East Staffordshire to still offer a personal list and although this is our preferred method of working we are unable to accommodate individual requests to change GP.

Thank you for your patience from all the Partners at Balance Street Practice.

Our next Staff Training Day is 7th February 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.

**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"

Online Patient Access

You can now...

  • Book appointments
  • Message the practice
  • Check results
  • Repeat prescriptions
  • View detailed coded record

For more information please click on the link below

Online Patient Access- Information leaflet

 Key Considerations for online access

 Considerations/Approval of Access

The practice will not approve on-line access to detailed coded information if it is deemed that it may cause physical and/or mental harm the patient.

 

Online Registration Forms

https://patient.emisaccess.co.uk/register/create-account/607

 

ID Verification

ID verification is required to ensure access is granted to patients/proxy users that have a legitimate reason to access a record. This will prevent access being granted to the wrong person and support the practice to adhere to information security guidelines. There are a number of options for identification verification including:

 

Documentation

As is current practice, should there be a request for Online Access, two forms of documentation must be provided as evidence of identity, one of which must contain a photograph. Acceptable documents include passports, photo driving licences and bank statements.

 

Timescale

If patients request access to their detailed coded information they will be notified that it may take the practice up to 14 days to review their application and grant access if appropriate. This is a guide only and in some circumstances may take longer.

 

At any point the practice can revoke Online Access to patients if the functionality is abused.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website