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We are pleased to announce that Dr Henry Seddon will be joining Balance Street Practice on the 1st April 2018. If you have received a letter as of the 1st April 2018 you will be registered with Dr Seddon.

Dr Trewin and Dr Burton are reducing to Part-time as a job share. Dr Seddon will be looking after half of each of their lists. He is an experienced GP and well known to the Partners and we are looking forward to him joining the team.

Complaints Procedure

If you are not happy with any aspect of the service received in Balance Street you may put your complaint in writing to the Practice Manager. A leaflet explaining the complaints procedure is available at reception.

Alternatively you may contact:

NHS England North Midlands Complaints Service

NHS England

PO Box 16738


B97 9PT

Telephone: 0300 311 22 33

If you are not satisfied with the way that your complaint has been dealt with by Balance Street Practice, or NHS England, you may contact the Parliamentary and Health Service Ombudsman

Telephone: 0345 015 4033

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