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IMPORTANT INFORMATION: We are experiencing further computer problems. This is a national ongoing problem and out of our control. We are unable to access patient records and appointments at times. Please only contact the surgery if it is an urgent matter. We apologise for any inconvenience this has caused. 

In the departure of Dr Seddon in November 2018 we are having to change the way we work at Balance Street Practice as there is a National shortage of GPs. We have a small pool of regular locum GPs to ensure continuity as best as possible. Our Reception team will be asking the reason for your call, this is to direct you to the best and most appropriate care. We kindly ask patients to bear with us as this difficult time.

Many Thanks from the Partners & Staff at Balance Street Practice.

Our next Staff Training Day is 24th September 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.

**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"

Choose Well

Choose Well...

Deciding which health service to use when you need urgent or emergency care can be confusing.

Treating yourself at home:

Treating yourself or self care is the best way to treat very minor illnesses, ailments and injuries. This can cover a range of common illnesses such as coughs, colds, sore throats and upset stomachs and is a good way to ensure you can prevent minor illnesses becoming worse.

Your local pharmacy:

Your local pharmacy can provide confidential, expert advice and treatment for a range of common illnesses without having to wait for a GP appointment or go to your walk-in centre / Accident and Emergency Department. Many pharmacies are open longer hours into the evenings and weekends to accomodate you.

Your GP & Out of Hours Service:

If you have an illness or injury that will not go away or gets worse, make an appointment with your GP. They provide a range of services and can prescribe medication suitable for your illness. When absolutely necessary, a GP can arrange to visit you at home.

Your local walk-in centre:

Walk-in centres, minor injuries and urgent care centres offer an alternative access for treatment of a range of minor illnesses and injuries. Local opening times may vary.

NHS 111:

NHS 111 provides confidential health advice and information by telephone 24 hours a day, 365 days a year. Experienced call handlers will assess the condition and advise you where to go for help; make a GP appointment for you or despatch an ambulance in the case of an emergency.

Keep A&E free for emergencies:

Attending the A&E / Emergency department or calling 999 for an ambulance should only be used in a critical of life-threatening situation.

Click on the link for more information:

Choose Well Poster

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website