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Noticeboard

 Welcome to Balance Street Health Centre.

Important Information: Dr Seddon's departure

Following the departure of Dr Seddon at the end of November 2018, we hope that you can bear with us until we find a replacement GP. 
Due to the ever increasing demands on primary care nationally, we’re all having to make changes to the way we work in General Practice. You will find that our Reception Team will ask key questions so that they are able to triage your call to the most suitable member of the primary care team. 
We have appointed a small number of regular GPs and Nurse practitioner locums who have the skill sets to meet your continuity of care at this difficult time. 
Because of the situation we find ourselves in we have sign posted Dr Seddon's patients, but are unable to provide you with another Partner at the practice due to the existing Doctors lists being at capacity.
Balance Street Practice is the only practice in East Staffordshire to still offer a personal list and although this is our preferred method of working we are unable to accommodate individual requests to change GP.

Thank you for your patience from all the Partners at Balance Street Practice.

Our next Staff Training Day is 7th February 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.

**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"

Friends & Family Test Results

We asked our Patients the question:

"How likely are you to recommend our services to friends and family if they needed similar care or treatment?"

92% Extremely likely, 6% Likely, 2% Unlikely

Feedback comments:

  • I have always got an appointment to see a Dr on the same day. The waiting area is large and information is well displayed and directions are excellent. The dispensary is very convenient, efficient with friendly staff.

  • Balance Street Surgery, Uttoxeter. Doctors, staff and pharmacy are always most helpful, have full confidence in them.

  • Balance Street Surgery, Uttoxeter. Always helpful and can always get “same day” appointment.

  • Always find receptionists polite and friendly, nurses are the same and Drs can’t fault. Balance Street Practice is an asset to the town.

  • Nothing its fine as it is. It’s well run and the doctors and staff are friendly and efficient with same day appointments the norm

  • I can always get an appointment on the same day if I need one. Staffs are helpful and service good.

  • 1. Efficient, 2. Almost always get an appointment to see Dr on the day, 3. Friendly, helpful staff.  

  • Good service- quick response and follow up by GP at all times experienced- well done and thanks

  • Mostly because I can get an appointment on a reasonable time scale.

  • Never any problems getting appointments when required- usually within one or two days (if not the same day) the other areas report 2 or 3 weeks- with difficulty!! Doctors (at least mine!) sympathetic and good “beside” manner- and always willing to talk- and always helpful- as are the nurses and office staff.
  • When my wife needed a prescription from her consultant the staff did everything to make sure that I could pick it up immediately. Thank you.


 
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