Balance Street Health Centre - Doctors surgery opening times and what to do when we are closed

Noticeboard

Welcome to Balance Street Health Centre.

In the departure of Dr Seddon in November 2018 we are having to change the way we work at Balance Street Practice as there is a National shortage of GPs. We have a small pool of regular locum GPs to ensure continuity as best as possible. Our Reception team will be asking the reason for your call, this is to direct you to the best and most appropriate care. We kindly ask patients to bear with us as this difficult time.

Many Thanks from the Partners & Staff at Balance Street Practice.

Our next Staff Training Day is 12th June 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.

**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"

Opening Times

The practice is open Monday to Friday between 08:00 - 18:30. Doctors consultation hours are as follows:

	Morning	Afternoon
Monday	09:00 - 11:30	16:00 - 18:00
Tuesday	09:00 - 11:30	16:00 - 18:00
Wednesday	09:00 - 11:30	16:00 - 18:00
Thursday	09:00 - 11:30	16:00 - 18:00
Friday	09:00 - 11:30	16:00 - 18:00
Weekend	closed	closed

Extended Hours

Pre-bookable appointments are available on a Monday morning at 07:45 and Monday to Friday evenings between 18:30 and 19:00. You can book online for an extended hours appointment or telephone reception. Please ensure you give us your mobile telephone number in case we need to contact you.

When We Are Closed

We are closed between 18:30 and 08:00 on weekdays and all day at weekends.

If you need advice please call NHS 111 who will assess you, provide advice and direct you straight away to the local service that can help you best.

NHS 111 is available 24 hours a day, 7 days a week and calls are free.

In a genuine emergency you should call 999.

Chest pains and / or shortness of breath constitute an emergency.

Below is a list of Bank Holiday dates, Balance Street Health Centre is closed on all of these dates:

1 January 2019	New Year- Bank Holiday	Tuesday
19 April 2019	Good Friday	Friday
22 April 2019	Easter Monday	Monday
6 May 2019	Early May Bank Holiday	Monday
27 May 2019	Spring Bank Holiday	Monday
26 August 2019	Summer Bank Holiday	Monday
25 December 2019	Christmas Day	Wednesday
26 December 2019	Boxing Day	Thursday

Balance Street Practice is working with other local practices in our area to provide extended access for our Patients.

Extended Access:

Weekday appointments- 6.30pm-8.00pm

Saturday- 8.00am-11.00am appointments

Sunday- Pre-bookable online consultations via Qdoctor (must be over 18yrs)

To speak to your practice receptionist please contact 01889 562145 (option 1)

For more information please visit nhs.uk/GPappointments

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Opening Times

When We Are Closed

In a genuine emergency you should call 999.

Chest pains and / or shortness of breath constitute an emergency.

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