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Noticeboard

 Welcome to Balance Street Health Centre.

Important Information: Dr Seddon's departure

Following the departure of Dr Seddon at the end of November 2018, we hope that you can bear with us until we find a replacement GP. 
Due to the ever increasing demands on primary care nationally, we’re all having to make changes to the way we work in General Practice. You will find that our Reception Team will ask key questions so that they are able to triage your call to the most suitable member of the primary care team. 
We have appointed a small number of regular GPs and Nurse practitioner locums who have the skill sets to meet your continuity of care at this difficult time. 
Because of the situation we find ourselves in we have sign posted Dr Seddon's patients, but are unable to provide you with another Partner at the practice due to the existing Doctors lists being at capacity.
Balance Street Practice is the only practice in East Staffordshire to still offer a personal list and although this is our preferred method of working we are unable to accommodate individual requests to change GP.

Thank you for your patience from all the Partners at Balance Street Practice.

Our next Staff Training Day is 7th February 2019. The practice will close from 1:30. Dispensary will be closed from 1:30-4:30.

**NEW** Our practice is involved with a new Living Well program - please check back soon for more information under "clinics & services"

Test Results

test_vials2There is no need to phone or make an appointment for your test results, unless your doctor has requested that you do. If so, please call between 14:00 and 16:00.

Doctors read all test results when they arrive at the surgery and will contact you if you require a follow up appointment.

 

In order to maintain confidentiality, results of investigations will only be given to the patient themselves or to the parents/guardians of minors, unless it has been agreed with the doctor that the results can be given to a third party.

Results are not able to be given out over the telephone.  If needed, your doctor will contact you to arrange a follow-up appointment or to make recommendations.

If you receive a letter requesting you come in and discuss your results please do not be alarmed; it is a system we use to ensure certain results are discussed face to face. It may be that we need more information or need to alter medication.

Laboratory Specimens

All specimens, such as urine, must be handed in at reception by 11:30 weekdays in order to link with the hospital courier. Please ensure your full name, date of birth and address is clearly written on the sample bottle.

 
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