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Covid-19 Update – 3 March 2021

We would like to update you regarding the Covid vaccination programme. Currently as of the 28th February we have vaccinated 4512 patients which is just over 39% of our patient population that are over the age of 16.

We are continuing to work through inviting patients who are in cohort 6, these are patients aged between 16 and 64 with underlying health conditions, we are working through this cohort in age order. Please do not call the surgery to check when you will receive a vaccination, you will be contacted as soon as you are eligible.

There are reports in the media that patients should contact their GPs for their 2nd vaccine appointment, at the moment we are waiting for these clinics to be confirmed. As soon as they are we will invite patients to book their appointments.

Again, please do not call the surgery for this we will be in contact with you.

Please ensure the contact details the surgery hold for you are the most up to date. If you have access to our online services, you can check these details through the app/websites.


Roadworks affecting access to the practice from 22 February

From Monday 22nd February, Balance Street from LG Woodward LTD onward will be closed due to roadworks for a period of ten days.

This will mean reduced access for drivers. For this reason, we ask that unless you have a blue badge that you either walk to the surgery or park on Trinity Square Car Park.

Balance Street Surgery is open as normal.


NHS Number

We are receiving a number of calls from patients asking for their NHS number, you can find your NHS number on the following:

– letters from the Hospital

– on your prescriptions

Please check if you have any of these before contacting the surgery, Thankyou


IMPORTANT INFORMATION – Covid-19 Vaccination

We are receiving a high number of calls with regards to the delivery of the covid-19 vaccine. Patients over the age of 80 years will be contacted directly by Balance Street in due course.

We are unable at this stage to advise you any specific dates, as we are governed by a central distribution and NHSE guidance.

For more information please download the Covid-19 Vaccination – First phrase priority groups poster or visit:

Download a copy of Scams to be aware of regarding Covid-19.


Supporting your recovery after COVID-19

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind.

These changes should get better over time, some may take longer than others, but there are things you can do to help.

Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery. Find out more information at 


Book your free NHS flu jab

Its been a tough few months but before we know it flu season will be upon us again.

If you are in a high risk category, you still need to make sure you are protected from seasonal flu.

Patients in the high risk categories will once again be eligible to get their FREE flu vaccine at their practice from early September 2020 to protect them from seasonal flu.

High risk categories include:

  • Adults 65 and over
  • People with certain medical conditions (including children un at-risk groups from 6 months of age)
  • Pregnant women
  • People living with someone who’s at hight risk from coronavirus (on the NHS shielded patient list)
  • Children aged 2 and 3 on 31 August 2020
  • Children in primary school
  • Children in year 7 (secondary school)
  • Frontline health or social care workers

To book your flu jab, please contact the reception team who will be more than happy to help.


Free mental health and wellbeing service

For patients of Balance Street, Millview and Northgate GP Surgeries.

Are you confused by what support is there for you and your child/young person? Are you unsure of where to go, or who to ask?

For information, guidance and advice contact us Monday to Friday from 9am until 5pm.

Please call our main office number on 01889 567756 or our duty mobile number on 07763 225412 and speak to a member of our team.

Please note this is not an emergency or crisis service, in a mental health emergency please call the NHS Mental Health Support Line:- South Staffs 0300 555 5001.

Thank you Children in Need | Linkage | Specialist Further Education