Byhowbeck
Supporting your recovery after COVID-19
As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind.
These changes should get better over time, some may take longer than others, but there are things you can do to help.
Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery. Find out more information at www.yourcovidrecovery.nhs.uk
Byhowbeck
Book your free NHS flu jab
Its been a tough few months but before we know it flu season will be upon us again.
If you are in a high risk category, you still need to make sure you are protected from seasonal flu.
Patients in the high risk categories will once again be eligible to get their FREE flu vaccine at their practice from early September 2020 to protect them from seasonal flu.
High risk categories include:
- Adults 65 and over
- People with certain medical conditions (including children un at-risk groups from 6 months of age)
- Pregnant women
- People living with someone who’s at hight risk from coronavirus (on the NHS shielded patient list)
- Children aged 2 and 3 on 31 August 2020
- Children in primary school
- Children in year 7 (secondary school)
- Frontline health or social care workers
To book your flu jab, please contact the reception team who will be more than happy to help.
Byhowbeck
Free mental health and wellbeing service
For patients of Balance Street, Millview and Northgate GP Surgeries.
Are you confused by what support is there for you and your child/young person? Are you unsure of where to go, or who to ask?
For information, guidance and advice contact us Monday to Friday from 9am until 5pm.
Please call our main office number on 01889 567756 or our duty mobile number on 07763 225412 and speak to a member of our team.
Please note this is not an emergency or crisis service, in a mental health emergency please call the NHS Mental Health Support Line:- South Staffs 0300 555 5001.
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Dr Emma Wood has joined us!
Balance Street Practice is pleased to announce that Dr Emma Wood joined the Practice on a permanent basis in June 2020. We are delighted to have such an experienced GP on board and all patients that have up until now been assigned to a locum GP will be allocated to Dr Wood. However, we will still be supported regularly by our long standing locums covering sessions for all the GP Partners.
We would like to thank patients for your continued support and understanding over the last couple of years.
Byhowbeck
When attending the surgery for any reason, you will need to wear a mask or face covering. Thank you for your co-operation
When attending the surgery for any reason, you will need to wear a mask or face covering. Thank you for your co-operation.
We thank you for maintaining social distancing measures in an aim to keep everyone safer.
Byhowbeck
You must contact the surgery *before* attending for any reason
You need to contact the surgery *before* attending for any reason, please do not attend the surgery unless you have spoken to a member of our team first.
- If you have a medical query you can use the patient access app – This allows you to send messages and order your regular medication .We have switched off the appointment booking facility but hope to get this working soon for telephone appointments.
This link enables you to register: https://app.patientaccess.com/registration/create
Or phone the surgery and a member of our team will either arrange a telephone consultation with a clinician for you or they will send your doctor a note and they will get back to you. The clinician will arrange a video consultation or make other arrangements with you if they feel they need to see you in person to assess your query.
- We will be posting out all sick notes (sick notes for self-isolation are arranged through 111, not from the surgery)
- If you are a dispensing patient please phone the surgery and select option 2 to arrange a time to collect a prescription
- Repeat prescription requests can be posted through our letterbox to the left hand side of the door.
- If you would normally collect a prescription please call reception and inform them of a pharmacy that you would like it to be sent to and we will arrange this
- If you need to change your address, telephone number or email address please do one of the following;
Use patient access – you can change these details on their website or app and it will be approved by the surgery
if you do not have patient access please email balancestreet.practice@nhs.net with your name, date of birth and postcode that we hold on file to enable us to find you on our system then you will need to inform us of the changes that you would like to be made in the email and we will action this.
Thank you for your patience and understanding at this difficult time and please follow Government guidance and stay safe.
Byhowbeck
How to get an isolation note for your employer
This service, at nhs.uk, is for those who have been told to stay at home because of coronavirus and you need a note for your employer.
This service is only for people who:
- have symptoms of coronavirus and have used the 111 online coronavirus service
- have been told by a healthcare professional they have symptoms of coronavirus
- live with someone who has symptoms of coronavirus
If you are not sure if you need to stay at home, get the latest NHS advice on coronavirus.
If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work from home, you will not need an isolation note.
You can also use this service for someone else.
Byhowbeck
Coronavirus – Latest Advice
The NHS in Cheshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.
If you have symptoms associated with coronavirus including a new continuous cough, loss or change to your sense of smell or taste and a high temperature, you are advised to stay at home for 7 days.
Please do not book a GP appointment or attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they’re at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus.
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot go online.