Electronic Prescription Service (EPS) is an NHS service.It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
Yes, if you have a stable condition and you:
It may not be if you:
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
If you are unhappy with your experience of nomination
You can complain to the pharmacy, dispensing appliance contractor (DAC) or GP practice. You can also complain to NHS England or their local NHS Clinical Commissioning Group (CCG) if your complaint cannot be resolvedwww.england.nhs.uk/contact-us/complaint/
For more information visit www.hscic.gov.uk/epspatients your pharmacy or GP practice.
If you are taking repeat medications, you will be given a counterfoil with your medication details on. Please tick the items you require and place the counterfoil in the letter box provided, next to the dispensary. Due to the numbers involved, repeat prescription requests cannot be taken over the telephone.
Alternatively you can order your repeat medication online using the link at the top of this page. This service is available 24 hours a day and can be accessed through any computer, smartphone or tablet, whether at home or at work.
EMIS Access uses the highest internet security measures to ensure all patient information is safe and secure. It is designed to be easy to use, simply log in and you can view, book or cancel appointments. To register for online appointment booking, ask at reception for your unique login ID and pin number.
Please allow 2 working days to process prescriptions .
Medications are issued for one month in accordance with Government guidelines.
If you find it difficult to attend the surgery twice in a few days, to order your repeat prescription and then again to collect your medication, why not sign up to our repeat prescription re-ordering service? The dispensary staff will automatically re-order your repeat prescription and provide you with a date your medication will be ready to collect. Please ask our dispensary staff for further details.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Patient Online Access
Order your repeat prescriptions Here