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Finding us

Balance Street Practice
Balance Street Health Centre,
Balance Street,
ST14 8JG

2nd floor (community services) 01889 571300

Opening Hours
Monday 8:00 am to 6:30 pm
Tuesday 8:00 am to 6:30 pm
Wednesday 8:00 am to 6:30 pm
Thursday 8:00 am to 6:30 pm
Friday 8:00 am to 6:30 pm
Saturday Closed
Sunday Closed

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

The Practice will undertake an access audit on an annual basis in order to determine that our services for the disabled remain current and appropriate

Patient facilities include:

Easy, level access and dedicated toilet facilities for the disabled at both sites

Large font Practice Leaflet is available

Clear signage

Portable induction loops are available at all surgeries for patients who are hard of hearing

Access for guide dogs and others assisting special needs

Disabled patients are able to make appointments using the email system as well as the telephone service and face to face access at reception

Non-urgent advice: Extended Access

We have extended hours available on a Monday mornings at 07:45 and Monday to Friday evenings between 18:30 and 19:00. You can book online for an extended hours appointment or contact reception.

Weekday appointments – 18.30 – 20.00

Saturday – 08.00 – 11.00 appointments

Sunday – Pre-bookable online consultations (must be over 18yrs)

To speak to your practice receptionist please contact 01889 562145 (option 1)